Who We Are

Company: Pembury Homes Ltd.

Registered Address: 22b Pembury Road, Worthing, England, BN14 7DN

Company Number: 15686309

Email: info@pemburyhomes.com

Phone: +44 7835 231329 and +44 7895 045511

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What Information We Collect

When you fill out our contact form or email us, we collect:

• Your name

• Your email address

• Your phone number (if you provide it)

• Any message or questions you send us about our properties​

We also automatically collect basic website usage data through Google Analytics (like which pages you visit) to help us improve our website.

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How We Use Your Information

We use your information to:

• Respond to your enquiries about our properties

• Arrange property viewings

• Send you information about properties you've expressed interest in

• Keep you updated if you've asked to receive property news (you can unsubscribe anytime)

• Improve our website based on how visitors use it

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We Do NOT Share Your Data

Important: We do NOT sell, rent, trade, or share your personal information with any third parties for marketing purposes.

Your information stays with us and is only used to help you with your property enquiry. The only exception would be if we're legally required to share information with authorities (which is extremely rare).

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How Long We Keep Your Information

• Property enquiries: We keep your details for 2 years after your last contact with us, in case you want to get back in touch

• Newsletter subscriptions: Until you unsubscribe or after 3 years of no activity

• Website analytics: Google Analytics data is automatically anonymised after 26 months

You can ask us to delete your information at any time by emailing info@pemburyhomes.com.

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Your Rights

Under UK data protection law, you have the right to:

• Access your data: Ask us for a copy of the personal information we hold about you

• Correct your data: Ask us to update any incorrect information

• Delete your data: Ask us to delete your information

• Unsubscribe: Stop receiving marketing emails (there's an unsubscribe link in every email)

To exercise any of these rights, simply email us at info@pemburyhomes.com and we'll respond within one month.

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Security

We take reasonable steps to protect your information using secure servers and encryption. However, no internet transmission is 100% secure, so we cannot guarantee absolute security.

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Cookies

Our website uses cookies (small text files stored on your device). We only use essential cookies for the website to function properly and Google Analytics cookies to understand how visitors use our site. See our Cookie Policy for more details.

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Changes to This Notice

We may update this Privacy Notice occasionally. The 'Last Updated' date at the top shows when it was last changed. Please check back periodically.

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Questions or Complaints

If you have any questions about how we handle your data, please contact us:

Email: info@pemburyhomes.com

Post:  22b Pembury Road, Worthing, England, BN14 7DN

Phone:  +44 7835 231329 and +44 7895 045511

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If you're not satisfied with our response, you can lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator:

Website: www.ico.org.uk

Helpline: +44 0303 123 1113

Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF